Our Ethos
At Zara Healthcare Ltd we uphold the core values of an anti-discriminatory and anti oppressive approach in providing support and guidance to our service users. We also promote diversity and ensure sure that everyone’s values are upheld and respected within our service delivery. We have mutual expectations for our service users, families/carer and our staff to respect people’s values in regard to religion, culture, race, sexuality, sexual orientation, disabilities and impairments. We deliver services that respect individuals’ dignity and privacy.
Our principles:
Person Centered care forms the core of the service we provide
Focus on service users.
Quality Services.
Comprehensiveness.
Meeting Assessed Needs.
Safeguarding
Safeguarding individuals’ welfare and wellbeing is paramount to us, we are committed to safeguard and promote the welfare out service users in our care at all times. Our policies and procedures are formulated based on the UK Laws, regulations and also our wealth of experience in working with vulnerable people in society.
Part of our safeguarding procedures is ensuring that we recruit, train and retain staff who also have a passion and are committed to protect the people in our care. We also ensure that we comply with all relevant legislation, guidance and code of practice published by the Disclosure & Barring Service (DBS) and the Independent Safeguarding Authority.
A CQC Regulated Service
Service Users have the right to contact the Care Quality Commission on the following address at any time even without contacting Zara Healthcare first.
