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Our Ethos

Zara Healthcare Ltd provides care and supports services to meet the needs of individuals; these may include children and young people, older people, those with a disabilities, to continue living in their own homes and community as independently as possible. This we achieve this by promoting a standard of excellence, which embraces fundamental principles of Good Care practice.

Our principles:

Focus on service users.

We aim to provide a service that is driven by the needs and aspirations of our service users by listening to them. We use person centred approach where appropriate with our focus being what a service user can do not their condition or disability.

Fitness of purpose.

We are committed to achieving our stated aims and objectives through reviewing our service. We welcome the feedback from our service users and families and their representatives.

Comprehensiveness.

We aim to provide a package of care, working collaboratively with other Health and Social Care agencies, to meet the needs and preferences of our service users.

Meeting Assessed Needs.

The care we provide is based on the thorough assessment of needs and the systematic and on-going planning of care for each service user, made in conjunction with service users and their families/carers, care managers and other health care professionals.

Quality Services.

We are committed to providing a quality service and continuous improvement of the care we provide.

What We Do

Person Centered care forms the core of the service we provide here at Zara Healthcare Ltd and our staff are committed to meeting with our aims and objectives:

Domiciliary care and Support

To deliver a service of the highest quality that will improve and sustain our service users’ overall quality of life.

To ensure that the service is delivered flexibly, attentively and in a non-discriminatory fashion while respecting each service user’s right to independence, privacy, dignity, fulfillment, and the right to make informed choices and take risks.

To ensure that each service user’s needs and values are respected in matters of religion, culture, race or ethnic origin, sexuality, and sexual orientation, political, affiliation, marital status, parenthood and disabilities or impairments.

To match the nominated Support Worker as closely as possible with the service user and respect the need to change the Support Worker in the event of subsequent non-compatibility.

To manage the Care Service efficiently and effectively, to make best use of resources and to maximize the value of money for the purchaser / Service User.

To involve service users and Support Worker in the provisions, management and development of services which will be monitored regularly as part of the quality assurance framework ensuring that the service is run in the best interests of our service users.

Our Services

Where caring for people matters

Domiciliary care and Support

Live in Care

Respite care

Night care

Urgent care

Supported Living

We support each person based on their individual needs and according and to their personalised support package.

The organisation is registered with the Quality Care Commission (CQC) to provide services to children, young people, adults, and older adults who have care and support needs; this includes people with mental health problems, learning disability and those who misuse substance. We aim to help our people to develop independence and to acquire skills to help them live independently. We aim to accomplish this by providing high standard accommodation and a supportive environment for people which altogether safeguards their wellbeing and welfare and promotes their development.

Our support and guidance vary depending on the identified needs of the individual and they vary intensity from minimum support hours to more intensive support which includes 24-hour support. We carry out Life Skills Assessments that help to identify the level of support for each person. Our assessments are ongoing to effectively measure people’s development.

Testimonials

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As the complexity of buildings to increase, the field of architecture became multi-disciplinary with technological expertise and discpline.

Have a project in mind? You’re welcome to send a message or give us a call.

A CQC Regulated Service

Service Users have the right to contact the Care Quality Commission on the following address at any time even without contacting Zara Healthcare first.

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