WELCOME TO ZARA HEALTHCARE

Committed to ensure Quality Healthcare

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01603337630
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We are confident in providing the best care.
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Office:19 Waldegrave Norwich NR5 9AW. UK
Opening Hours
Monday – Friday 09:00 – 17:00
Saturday Closed
Sunday Closed
W h a t W e D o
P e r s o n C e n t e r e d c a r e f o r m s t h e c o r e o f t h e s e r v i c e w e p r o v i d e h e r e a t Z a r a H e a l t h c a r e L t d a n d o u r s t a f f a r e c o m m i t t e d t o m e e t i n g w i t h o u r a i m s a n d o b j e c t i v e s :
  1. To deliver a service of the highest quality that will improve and sustain our service users’ overall quality of life.
  2. To ensure that the service is delivered flexibly, attentively and in a non-discriminatory fashion while respecting each service user’s right to independence, privacy, dignity, fulfillment, and the right to make informed choices and take risks.
  3. To ensure that each service user’s needs and values are respected in matters of religion, culture, race or ethnic origin, sexuality, and sexual orientation, political, affiliation, marital status, parenthood and disabilities or impairments.
  4. To match the nominated Support Worker as closely as possible with the service user and respect the need to change the Support Worker in the event of subsequent non-compatibility.
  5. To manage the Care Service efficiently and effectively, to make best use of resources and to maximize the value of money for the purchaser / Service User.
  6. To involve service users and Support Worker in the provisions, management and development of services which will be monitored regularly as part of the quality assurance framework ensuring that the service is run in the best interests of our service users.
S u p p o r t e d L i v i n g

W e s u p p o r t e a c h p e r s o n b a s e d o n t h e i r i n d i v i d u a l n e e d s a n d a c c o r d i n g a n d t o t h e i r p e r s o n a l i s e d s u p p o r t p a c k a g e .

The organisation is registered with the Quality Care Commission (CQC) to provide services to children, young people, adults, and older adults who have care and support needs; this includes people with mental health problems, learning disability and those who misuse substance. We aim to help our people to develop independence and to acquire skills to help them live independently. We aim to accomplish this by providing high standard accommodation and a supportive environment for people which altogether safeguards their wellbeing and welfare and promotes their development. Our support and guidance vary depending on the identified needs of the individual and they vary intensity from minimum support hours to more intensive support which includes 24-hour support. We carry out Life Skills Assessments that help to identify the level of support for each person. Our assessments are ongoing to effectively measure people’s development.
A CQC Regulated Service

Service Users have the right to contact the Care Quality Commission on the following address at any time even without contacting Zara Healthcare first

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